Privacy Policy

Last Updated: September 1, 2025

This Privacy Policy describes how ERTC Quiz ("we," "us," or "our"), operated by the team at 6765 Randolph Ave, Burnaby, BC V5H 3W3, Canada, collects, uses, and protects personal information obtained through the website https://ertcquiz.com (the "Platform").

We are committed to protecting your privacy and handling your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy legislation.

1. Information We Collect

Information You Provide Directly

We collect personal information you voluntarily provide when you:

• Submit a contact form (name, email address, phone number, message content)
• Subscribe to our newsletter (email address)
• Communicate with us by email or phone

Information Collected Automatically

When you visit the Platform, we may automatically collect certain technical information, including:

• IP address and general geographic location (country/region level)
• Browser type and version
• Pages visited and time spent on the Platform
• Referring website or search terms
• Device type and operating system

This information is collected through standard web server logs and, if cookies are accepted, through cookie-based analytics tools. No personally identifiable information is linked to this technical data without your consent.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To send newsletter communications (only with your explicit consent)
• To understand how visitors use the Platform and improve our content
• To maintain the security and integrity of the Platform
• To comply with legal obligations

We do not use your personal information for automated decision-making or profiling that would have a significant legal or similarly significant effect on you.

3. Cookies and Tracking Technologies

We use cookies and similar technologies on the Platform. Cookies are small text files placed on your device when you visit a website. For detailed information about the types of cookies we use and how to manage your preferences, please see our Cookie Policy.

You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings. Note that declining certain cookies may affect the functionality of parts of the Platform.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information with:

• Service providers: Third-party vendors who assist us in operating the Platform (such as hosting providers and email delivery services), under contractual obligations to keep your information confidential
• Legal authorities: Where required by law, court order, or government regulation
• Business transfers: In the event of a merger, acquisition, or sale of all or part of the Platform

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for up to 24 months. Newsletter subscriber data is retained until you unsubscribe.

6. Your Rights

Under Canadian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent for uses of your personal information (where consent is the legal basis)
• Request deletion of your personal information (subject to legal retention requirements)
• Lodge a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, please contact us at [email protected].

7. Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Platform is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

For questions or concerns about this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Phone: +1 778-686-9572
• Mail: 6765 Randolph Ave, Burnaby, BC V5H 3W3, Canada